Sump pump failures; there's more to it!

6/1/2021 (Permalink)

This past weekend, the area of SERVPRO of Pottstown/Souderton received a substantial amount of rainfall. Our phones were ringing as early as Saturday morning with customers who required our assistance since their sump pumps failed the night before. We were able to get onsite to asses the damage and then make decisions and best course of action. If the rain had stopped, we could have pumped out the water then left equipment to begin the dry out. However, since it was still raining and continued to do so until Late Sunday evening, that presents a challenge. You can't run the risk of the equipment getting wet as that could cause a short in the electrical systems which could have led to a fire.  All in all, our customers understood the dangers and agreed to let us come back yesterday and today to place equipment and properly dry out the affected areas.