Well done

4/30/2020 (Permalink)

I was rather surprised the other day when you contacted me by telephone, stating that my girlfriend had overpaid for the services you provided at her townhome after taking care of a water loss. I indicated that I was surprised because my girlfriend was unaware of the overpayment and your phone call to me as the coordinator of the project, indicated your integrity and honesty with regards to how you conduct your business practices. It has been my experience in more recent years to find that I am consistently disappointed with that which I am paying for. The refreshment of your phone call and the fact that you gave her back the money she had overpaid gave me cause to consider it is not lost in the world of business.